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Privacy Policy

1. Data we collect

We may collect: your name, email address, contact details, account and subscription information, limited payment details (via our payment provider), and technical data such as IP address, device type, and pages you visit on our website.

We collect this information when you create an account, purchase a subscription, sign up for emails, contact us, or browse our website (including through cookies and similar technologies).

2. How we use your data

We use your personal data to: provide and manage your account and subscriptions, deliver our trading signals and emails, process payments, respond to your enquiries, improve our website and services, and (where permitted) send you marketing or educational updates that you can unsubscribe from at any time.

Our legal bases under UK GDPR include: performance of a contract (for your account and subscription), legitimate interests (running and improving our business), compliance with legal obligations, and your consent where required (for example, for certain marketing or cookies).

3. Cookies and tracking

PrimeFxSignals.com uses cookies and similar technologies to make the site work properly, remember your preferences, and analyse traffic and usage.

You can control cookies through your browser settings, but some features of the site may not function correctly if certain cookies are disabled;

more details are provided in our Cookie Policy.

4. Sharing your data

We do not sell your personal data.

We may share your data with trusted third-party service providers (for example, website hosting, email delivery, analytics, and payment processors) who process data on our behalf, and with regulators or authorities where required by law.

Some providers may be located outside the UK/EEA; in such cases, we use appropriate safeguards (such as standard contractual clauses or adequacy decisions) to protect your data.

5. Data security and retention

We use reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse, including secure servers, encryption in transit, and restricted access.

We keep your data only for as long as necessary to provide our services and meet legal or accounting requirements, after which it is securely deleted or anonymised.

6. Your rights

Under UK data protection law, you have rights including: to access your personal data, request correction or deletion, restrict or object to processing, request data portability, and withdraw consent where we rely on consent.

To exercise these rights or ask any questions about this Privacy Policy, please contact us at contact@primefxsignals.com or via the contact page on PrimeFxSignals.com.

You can also complain to the UK Information Commissioner's Office (ICO) if you are unhappy with how we handle your data.

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